Frequently asked questions

No. PoeRx helps organize your answers and may show options to discuss. A licensed clinician independently reviews your request and makes the final decision.

No. You can search normally, browse by condition, or describe what you need help with. PoeRx will guide you to an approved care path without diagnosing you.

PoeRx shows the clinical review fee and medication estimate separately. Medication charges occur only after clinician approval, your acceptance of material changes, and pharmacy confirmation.

After approval, the prescription is sent to a licensed pharmacy partner. The pharmacy reviews, fills, and ships the order. Your account shows each confirmed status update.

Yes. On a medication page, choose ‘I already have a prescription.’ PoeRx operations will request the active, signed prescription from your current pharmacy and verify an exact medication, strength, form, and quantity match before fulfillment. There is no PoeRx clinical-review fee for a transfer.

Your care details stay in your private account and are available only to authorized people involved in your care or support. PoeRx does not sell health information or use it for targeted advertising.

The online process stops and provides clear next steps. A clinician can also require a live visit or recommend outside care.